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Professional Communication, IEEE Transactions on

Issue 3 • Date Sept. 1997

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Displaying Results 1 - 11 of 11
  • M. Jimmie Killingsworth, Information In Action. Boston, Ma: Allyn & Bacon, 1996, 556 pp., Index. [Book Review]

    Publication Year: 1997 , Page(s): 235 - 236
    Save to Project icon | Request Permissions | PDF file iconPDF (66 KB)  
    Freely Available from IEEE
  • William S. Pfeiffer, Technical Writing: A Practical Approach (3rd Ed.). Englewood Cliffs, NJ: Prentice-hall, 1997 [Book Review]

    Publication Year: 1997 , Page(s): 237 - 238
    Save to Project icon | Request Permissions | PDF file iconPDF (74 KB)  
    Freely Available from IEEE
  • Dennis Wixon And Judith Ramey, Eds., Field Methods Casebook For Software Design. New York: Wiley, 1996, 342 pp. [Book Review]

    Publication Year: 1997 , Page(s): 239 - 241
    Save to Project icon | Request Permissions | PDF file iconPDF (68 KB)  
    Freely Available from IEEE
  • Bonnie A. Nardi, Ed., Context And Consciousness: Activity Theory And Human-computer Interaction. Cambridge, Ma: Mit Press, 1996, 400 pp. [Book Review]

    Publication Year: 1997 , Page(s): 242 - 243
    Save to Project icon | Request Permissions | PDF file iconPDF (67 KB)  
    Freely Available from IEEE
  • Christina Haas, Writing Technology: Studies In The Materiality Of Literacy. Mahwah, NJ: Lawrence Erlbaum Assoc., 1996. 279 pp.

    Publication Year: 1997 , Page(s): 244 - 245
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    Freely Available from IEEE
  • Toward better case study research

    Publication Year: 1997 , Page(s): 182 - 196
    Cited by:  Papers (7)
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (184 KB)  

    Case study research can make important contributions to the field of professional communication if the research is carried out with rigor. The paper discusses inaccurate uses of the term “case study” and then presents ideas for conducting more rigorous case studies. Advantages and disadvantages are described, as well as typical techniques, such as interviews, logs, and visual and verbal protocols View full abstract»

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  • The evaluation of text quality: expert-focused and reader-focused methods compared

    Publication Year: 1997 , Page(s): 224 - 234
    Cited by:  Papers (16)
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (168 KB)  

    The authors compare a reader-focused text evaluation with an expert-focused evaluation by technical writers and subject/audience experts. The experts were asked to predict the problems readers had signaled in a government brochure about alcohol. On average, they predicted less than 15% of the reader problems and produced a lot of new problem detections. In addition, the experts showed little mutual agreement in their problem detections. Their results suggest that a reader-focused evaluation should not be substituted for an expert-focused evaluation. The paper ends with a discussion of methodological issues for this type of research View full abstract»

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  • Introduction: Bringing Communication Science To Technical Communication- Advancing The Profession

    Publication Year: 1997 , Page(s): 157 - 167
    Cited by:  Papers (3)
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (152 KB)  

    First Page of the Article
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  • The ISTE approach to usability testing

    Publication Year: 1997 , Page(s): 209 - 223
    Cited by:  Papers (4)
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (244 KB)  

    The ISTE approach offers a new method of concurrent testing that is less time-consuming than usual. In addition, it helps catch the user in the act and the scores show almost immediately whether the user has processed the manual as intended. In the ISTE approach, the main information subtypes in a manual are coupled to their intended and unintended effects on users. Research has shown that the ISTE approach yields reliable and valid findings. In addition, it has been found to be versatile and easy to apply, and it provides valuable insights on the usability of a manual View full abstract»

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  • What practitioners need to know to evaluate research

    Publication Year: 1997 , Page(s): 168 - 181
    Cited by:  Papers (6)
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (244 KB)  

    Practitioners can base design decisions on existing research once they are able to evaluate the rigor and relevance of studies. By understanding research settings, the assessment of causality, and the strength of findings, practitioners can optimally apply research results to practical design decisions View full abstract»

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  • Computer networks in communication survey research

    Publication Year: 1997 , Page(s): 197 - 208
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (208 KB)  

    The paper explores the feasibility of using computer networks as communication survey research instruments. Also covered are the use of computers and computer networks in survey studies; a listing of the advantages and disadvantages of network surveys as compared with mail, phone, and fax surveys; a description of the development steps of network surveys; and a comparison of differences in network survey forms. Research issues are also discussed View full abstract»

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Aims & Scope

The IEEE Transactions on Professional Communication is a peer-reviewed journal devoted to applied research on professional communication--including but not limited to technical and business communication. It has been published since 1957 by the Professional Communication Society of the Institute of Electrical and Electronics Engineers (IEEE).

Full Aims & Scope

Meet Our Editors

Editor-in-Chief
Saul Carliner
Concordia University