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International Professional Communication Conference, 2004. IPCC 2004. Proceedings.

29 Sept.-1 Oct. 2004

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Displaying Results 1 - 25 of 66
  • How to develop and manage a Web site on a shoestring budget

    Publication Year: 2004, Page(s):97 - 100
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (582 KB) | HTML iconHTML

    Working as a Web site consultant has given me the opportunity to work on projects of all budget sizes. While large-budget projects give us the ability to spend time developing and testing every aspect of the site, smaller budget projects do not provide that luxury. This work explores techniques and processes we have successfully used to create and manage usable, aesthetically pleasing, and accessi... View full abstract»

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  • Developing writing assignments and feedback strategies for maximum effectiveness in large classroom environments

    Publication Year: 2004, Page(s):77 - 82
    Cited by:  Papers (4)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (735 KB) | HTML iconHTML

    How do you teach writing effectively when your classes have between 40-80 students? This work addresses the challenges of working in large classroom environments with engineering students in the CE 4101 and CE 4102 classes. We demonstrate WebCT peer review techniques, and feedback techniques for writing that we have been using in large classroom environments. We also discuss the successes and chal... View full abstract»

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  • Medical research meets personal testimonial: the politics of communicating experimental data in a media-saturated culture

    Publication Year: 2004, Page(s):172 - 177
    Cited by:  Papers (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (756 KB) | HTML iconHTML

    This work examines a specific genre for conveying health information in popular women's periodicals. Through the health testimonial, readers are introduced to women's stories regarding illness, and in the process, often receive information that distorts available medical evidence about particular diseases. A sample health testimonial focusing on breast cancer is analyzed and possible reader respon... View full abstract»

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  • Rethinking information technology transfer in higher education teaching

    Publication Year: 2004, Page(s):271 - 274
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (624 KB) | HTML iconHTML

    In response to the low use of information technology for teaching among higher education faculty, we propose using a systems analysis guided by the diffusion of innovation theoretical framework to identify potential barriers slowing faculty's adoption of information technologies. We then discuss concepts from which variables can be derived to investigate factors influencing faculty's adoption or n... View full abstract»

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  • Technology for technology's sake: the proliferation of PowerPoint

    Publication Year: 2004, Page(s):61 - 63
    Cited by:  Papers (2)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (558 KB) | HTML iconHTML

    Microsoft's PowerPoint program is the most commonly used presentation software. Despite PowerPoint's popularity, many dislike the tool, accusing it of obscuring data and boring audiences. The current backlash against PowerPoint stems largely from Edward Tufte's criticisms in "PowerPoint is Evil" and The Cognitive Style of PowerPoint. Tufte believes that PowerPoint is abused at conferences, in meet... View full abstract»

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  • Health communications: diverse opportunities for technical communicators

    Publication Year: 2004, Page(s):168 - 171
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (578 KB) | HTML iconHTML

    We highlight a health communication research project, discuss a federal agency's health communication efforts, and illustrate health communications for consumers. Communicating health information to diverse audiences provides opportunities for technical communicators in a wide variety of settings. View full abstract»

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  • Writing readable consent forms: how useful is the advice given by IRBs?

    Publication Year: 2004, Page(s):1 - 13
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (1239 KB) | HTML iconHTML

    Institutional review boards (IRBs) often provide researchers with advice about how to write readable consent forms (CFs) for human subjects research. This work reports on the type, amount, and accuracy of advice given on 30 IRB Web sites. Our findings suggest that this advice, while well-intended, is often weak or uneven in one or more of these areas. This study provides insight into the assumptio... View full abstract»

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  • Technology-enhanced workshop on grammar and punctuation

    Publication Year: 2004, Page(s):183 - 188
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (690 KB) | HTML iconHTML

    A structuralist approach to teaching grammar stresses the concrete, observable features that make up the signaling system of language-things like word order, inflection, and the use of function words. Structural grammar attempts to develop the student's sentence sense by studying the most common sentence patterns. The six basic sentence patterns can be combined to create compound, complex, or comp... View full abstract»

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  • Helping users develop mental models of products and interfaces

    Publication Year: 2004, Page(s):128 - 130
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (561 KB) | HTML iconHTML

    Payne's discussion of mental representations of representational artifacts has consequences in the context of Monk's discussion of common ground. The author calls for a focus on users' mental models when designing interfaces for electronically mediated communication and argue that simply designing for common ground without considering a user's understanding of such common ground is limiting. The a... View full abstract»

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  • Assessing the language of International Civil Aviation: issues of validity and impact

    Publication Year: 2004, Page(s):248 - 252
    Cited by:  Papers (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (664 KB) | HTML iconHTML

    This work will outline the challenges for: 1) test validity posed by the ICAO Scale and Holistic Descriptors and for 2) test impact due to conflicting institutional pressures such as airline safety, personnel recruitment and retention, and finances and the relationship between existing training programs and the as yet non-existent tests. View full abstract»

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  • Converting technical communication courses to online delivery: learning objects, software tools, and delivery media in an e-learning environment

    Publication Year: 2004, Page(s):210 - 216
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (648 KB) | HTML iconHTML

    Some of us who teach, whether in academia or the workplace, are engaged in a shift from face-to-face to online course delivery. As we plan and implement this change we find ourselves considering a host of new concepts and tools including learning objects, software tools, and delivery media. Over the past four semesters I have been moving some of my courses to online delivery. I have an e-learning ... View full abstract»

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  • Language proficiency requirements of the international civil aviation organization

    Publication Year: 2004, Page(s):266 - 270
    Cited by:  Papers (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (650 KB) | HTML iconHTML

    The ICAO language proficiency requirements adopted by the ICAO Council in March of 2003 directly address the first two of these language-in-aviation issues, and addresses indirectly the third issue, the use of two languages in a single operating environment. In brief the recently adopted ICAO Language Proficiency Requirements are found in Annex 1-Personnel Licensing; Annex 6-Operation of Aircraft;... View full abstract»

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  • Sustaining technical communication programs: a conversation

    Publication Year: 2004, Page(s):47 - 48
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (427 KB) | HTML iconHTML

    Chairs and program directors from several institutions discuss the challenges, demands, and successes of directing degree programs in technical communication. Topics to be discussed include these: recruiting students (undergraduate and graduate), seeking funding for laboratories and research, providing career guidance for both students and faculty, developing marketing initiatives, attracting qual... View full abstract»

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  • Text, tacit knowledge, and the tango

    Publication Year: 2004, Page(s):289 - 290
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (451 KB) | HTML iconHTML

    As technical writers, we are typically quite comfortable with moving between tacit and explicit knowledge, having made careers out of first analyzing and then documenting that which has not been previously codified or captured in text. Yet not all types of knowledge are easy prey; indeed, I will argue that much of what we know defies the pen and taunts the page. The goal of this workshop is to exp... View full abstract»

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  • Program partnerships for global literacy in professional communication

    Publication Year: 2004, Page(s):19 - 22
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (615 KB) | HTML iconHTML

    Program partnerships for global literacy in professional communication Current global trade negotiations, such as the General Agreement on Trade in Services (GATS) by the World Trade Organization (WTO) and the Free Trade Agreement of the Americas (FTAA) are expected to spur global trade to unprecedented levels and, with this growth spurt, the need for global professional communication will likely ... View full abstract»

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  • Improving Web site navigation: creating high-scent links

    Publication Year: 2004, Page(s):275 - 278
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (597 KB) | HTML iconHTML

    We introduce the concept of high-scent links, provide examples of low-scent and high-scent links. We suggest how technical communicators can apply the concept of high-scent links to develop a better understanding of users, select appropriate descriptive terminology for links, write better elaborations, and use iterative design and formative evaluation to enhance Web sites. View full abstract»

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  • Solving writing issues related to non-native writers of English

    Publication Year: 2004, Page(s):42 - 46
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (641 KB) | HTML iconHTML

    Non-native writers of English often have considerable difficulty in creating English language texts. This presents even more problems for scientists and engineers who prepare texts for other subject-area specialists. Typically, solutions to these problems have considered only the nuts-and-bolts approach of 'fixing " the grammar issues. However, the problems are certainly farther reaching in scope,... View full abstract»

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  • Capping off the undergraduate degree in technical communication-some options

    Publication Year: 2004, Page(s):314 - 320
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (755 KB) | HTML iconHTML

    Increasingly, undergraduate education programs are being charged with providing a "culminating experience" to all students in their programs as a condition of graduation. The culminating experience gives students an opportunity to synthesize material they may have learned in a range of courses and to apply what they have learned to a practical, "real world" problem. The opportunities available to ... View full abstract»

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  • Utilizing metadata as a knowledge communication tool

    Publication Year: 2004, Page(s):55 - 60
    Cited by:  Papers (1)  |  Patents (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (754 KB) | HTML iconHTML

    The modern enterprise environment is a collection of technical, functional, application, and data related assets loosely connected within a heterogeneous environment. Communicating the inventory, meaning, and eventual understanding of the knowledge held within the corporation can be a daunting task This work presents a detailed methodology and case study of building enterprise business intelligenc... View full abstract»

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  • Communication of "risk" across community borders

    Publication Year: 2004, Page(s):178 - 181
    Cited by:  Papers (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (681 KB) | HTML iconHTML

    Risk management depends on effective communication not only among societal domains such as authorities, experts, and the public, but also among members of any one domain. Using the example of flood management, this paper examines risk-related tasks of experts showing the collaborative nature of risk management. A review of risk communication considers modes for interaction, representation with res... View full abstract»

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  • Developing a new usability testing method for mobile devices

    Publication Year: 2004, Page(s):115 - 127
    Cited by:  Papers (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (1172 KB) | HTML iconHTML

    Even though effective user interfaces and applications are designed and developed for mobile devices, we do not yet know all that we need to know about how users use them efficiently. Usability testing refers to a process that employs participants or users who are representative of the target population to evaluate the degree to which a product meets specific usability criteria. In this paper, fir... View full abstract»

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  • Shaping a positive user experience by cross-skill teaming

    Publication Year: 2004, Page(s):243 - 247
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (635 KB) | HTML iconHTML

    Collaboration between different members of the teams involved in developing a product leads to successful product Members consisting of writers, usability specialists, user interface designers, visual designers, and members from programming development and service and marketing can create a very effective cross-skill team. That team can create a product that offers the users a positive user experi... View full abstract»

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  • A case study of content management

    Publication Year: 2004, Page(s):206 - 209
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (558 KB) | HTML iconHTML

    A-dec Inc. is a dental equipment manufacturer headquartered in Newberg, Oregon. A-dec implemented an innovative product development process to support the launch of a new product line. The change in process motivated the A-dec Marketing Communications team to address how to align their process with the company's product development direction. The group decided to focus on content. They faced the c... View full abstract»

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  • Assessing oral presentations and writing skills

    Publication Year: 2004, Page(s):147 - 150
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (581 KB) | HTML iconHTML

    At the South Dakota School of Mines and Technology, engineering, science, social sciences, and humanities programs have been working jointly toward a convincing, effective, and practical means of assessing oral presentation and writing skills. In 2002-03, our faculty developed writing and oral presentation rubrics as well as a digital archival tool to help our institution achieve those goals. In t... View full abstract»

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  • Aviation English: a review of the language of International Civil Aviation

    Publication Year: 2004, Page(s):253 - 261
    Cited by:  Papers (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (940 KB) | HTML iconHTML

    English has been chosen as the official language of flight in the United States and continues to be the recommended lingua franca for international use. In some cases, a lack of English proficiency in pilots or controllers has led to disastrous and even fatal catastrophes. While miscommunications between flight crews and air traffic control (A TC) personnel may have been only one aspect of these i... View full abstract»

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