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Proceedings of the 2000 IEEE Engineering Management Society. EMS - 2000 (Cat. No.00CH37139)

15-15 Aug. 2000

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  • Proceedings of the 2000 IEEE Engineering Management Society. EMS - 2000 (Cat. No.00CH37139)

    Publication Year: 2000
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    Freely Available from IEEE
  • Preventing escalation of commitment to dysfunctional marketing relationships: The unique case of customers

    Publication Year: 2000
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (89 KB)

    Summary form only given. In this study, the authors propose the use of a de-escalation strategy to manage declining/dysfunctional marketing relationship. A de-escalation strategy is defined as any process that limits the growth of a relationship. It may take several forms, depending upon the severity of the relationship dysfunctionality. One end is the simple stagnation of interactions at the curr... View full abstract»

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  • Author index

    Publication Year: 2000, Page(s):693 - 695
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    Freely Available from IEEE
  • Leading a collaborative action coalition

    Publication Year: 2000, Page(s):25 - 28
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (296 KB)

    Today's technical leadership faces an interesting paradox. On the one hand is the increasing pressure for speed. Technology supports, clients demand, a faster response. This has become a basis for global competitiveness. On the other hand, there is a need to develop problem ownership through involvement, sustained commitment, and the opportunity for continuous personal growth. Individuals wish to ... View full abstract»

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  • E-commerce and globalization yesterday, today, and tomorrow

    Publication Year: 2000, Page(s):249 - 254
    Cited by:  Papers (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (456 KB)

    With the advent of E-commerce, many in the world are able to compete in global markets regardless of language, and cultural barriers, physical distance and national boundaries since products, services, and transaction processes can be re-engineered to adjust to changing business environments. E-commerce has evolved through the basic E-mail and electronic data interchange of the past few years to t... View full abstract»

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  • Multi-project support issues: cycle time and schedule effects when people support multiple concurrent projects

    Publication Year: 2000, Page(s):19 - 24
    Cited by:  Papers (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (432 KB)

    In many companies, engineers often support multiple development projects at the same time, with the belief that this will speed up time to market. This paper examines this perception, and seeks to identify the pros and cons of multi-project support in product development. Typical situations and factors of influence on product development cycle time are examined, with a focus on productivity issues... View full abstract»

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  • Putting core competencies into market: core competence-based platform approach

    Publication Year: 2000, Page(s):173 - 178
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (492 KB)

    Continuous and quick delivery of new products to the market is key to achieve competitive advantage. In order to make the users pay money for their products, firms should successively renew their products. It is necessary for the firms to build and leverage their core competence. Many Chinese firms have realized this. To some extent, Chinese firms are toward competence-based competition. This is t... View full abstract»

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  • A study to software industry scenario of Guandong, China and model for choosing competitive strategy

    Publication Year: 2000, Page(s):298 - 303
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (332 KB)

    In this paper the software industry scenario of Guangdong province, China (GD) in 2000-2005 is first analyzed. Then a model, which is based on an industry scenario method and analytical hierarchy analysis (AHP) and about the strategy choice of enterprises under highly uncertain conditions, is raised View full abstract»

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  • Accelerating technology transfer from federal laboratories to the private sector by increasing industrial R&D collaborations-a new business model

    Publication Year: 2000, Page(s):380 - 385
    Cited by:  Papers (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (564 KB)

    Many important products and technologies were developed in federal laboratories and were driven initially by national needs and for federal applications. For example, the clean room technology that enhanced the growth of the semiconductor industry was developed at Sandia (SNL) decades ago. Laboratories advances in micro-electro-mechanical-systems (MEMS)-an important set of process technologies vit... View full abstract»

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  • Globalization, technology, and interest-free Islamic banking

    Publication Year: 2000, Page(s):245 - 248
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (244 KB)

    As Muslim nations mature since their independence from colonial regimes, they are attempting to restructure conventional systems into Islamic systems covering all parts of private and government sectors. One vital area spanning all aspects of these sectors is the economic and financial reshaping of the existing system based on interest-free Islamic principles. Islamic banking is at the heart of th... View full abstract»

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  • Web-based self-support business system effectiveness

    Publication Year: 2000, Page(s):219 - 224
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (512 KB)

    Internet and World-Wide Web have transformed how we communicate and conduct business. Electronic support tools using the Internet have enhanced support providers' capabilities and at the same time enable users to become self-sufficient. Web-based support offers great opportunities for firms: (1) to reduce the cost of delivering support, (2) to improve the quality of support provided, and (3) to us... View full abstract»

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  • A management attitude towards knowledge fusion and innovation

    Publication Year: 2000, Page(s):642 - 647
    Cited by:  Papers (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (560 KB)

    Complexity management is related to problem solving. The managers role is shifting from controlling all means to creating the environment and structure in which the means are employed most effectively. The manager's role changes from a focus on short-term deadlines and results to communicating long term goals and empowerment. This change in perspective is in it self a very powerful means in reduci... View full abstract»

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  • Technology transfer in a complex environment: exploring key relationships

    Publication Year: 2000, Page(s):528 - 533
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (448 KB)

    Base closure is an example of technology transfer in a complex environment. A conceptual model of the process has been developed which was used to examine the key relationships in the technology transfer process. This study shows that the process appears to be similar to that expected for transferring mature technologies in an international environment View full abstract»

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  • Technology and strategic management by projects

    Publication Year: 2000, Page(s):13 - 18
    Cited by:  Papers (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (512 KB)

    Accelerating technological and business change has challenged the survival of firms and their ability to sustain competitive advantage. Failures of vision and focus are cited as common reasons for company failures. Yet clear strategic vision and clearly focused strategic plans are insufficient to sustain competitive advantage. Simultaneously, several sources have written about how firms are beginn... View full abstract»

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  • Value-based product development: refocusing lean

    Publication Year: 2000, Page(s):168 - 172
    Cited by:  Papers (4)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (412 KB)

    Lean is not minimizing cost, cycle time, or waste. Lean is maximizing value. In product development (PD), sometimes getting lean requires doing more, not less. Providing a preferred combination of product performance, affordability and availability requires a lean PD process. Product value is affected not only by the presence of necessary activities in the PD process but also by the way those acti... View full abstract»

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  • Pre-emptive radical innovation: building inter-departmental common knowledge in a short product development cycle

    Publication Year: 2000, Page(s):575 - 580
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (464 KB)

    In the context of radical innovation, the mutual understanding accrued through longitudinal inter-departmental interactions for continuous innovations can become obsolete. In order to maintain a high quality inter-departmental interface, firms have to rebuild interface common knowledge by acquiring and creating knowledge. It is not clear how such “time pressure” influences the firms' q... View full abstract»

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  • Information technologies, environmental justice, and neighborhood redevelopment

    Publication Year: 2000, Page(s):294 - 297
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (336 KB)

    This paper discusses an ongoing series of projects in which GIS and Internet technologies are being used to facilitate community planning and neighborhood redevelopment. The goal of the projects is to build a database of public-record data, residents' concerns, and detailed evaluations of each parcel of land. These data will be the basis for the development of analytic models to explore alternativ... View full abstract»

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  • Technological advance and productivity growth in the US Engineering and Scientific Instrument Industry: adjustment for unmeasured performance change in semiconductor inputs

    Publication Year: 2000, Page(s):368 - 379
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (868 KB)

    This paper analyzes the tremendous advance of technology and rapid growth of productivity in the US Engineering and Scientific Instrument Industry (SIC 3811). The existence and the effect of unmeasured input quality change in the official price index are explored. Semiconductors and electronics are identified as the major input components that contain substantial unmeasured input quality changes. ... View full abstract»

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  • A cooperative approach for benchmarking process

    Publication Year: 2000, Page(s):239 - 244
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (568 KB)

    The work presented in this article deals with industrial performance improvement through implementation of a cooperative benchmarking process. The majority of benchmarking applications actually practiced in the market are made by the initiation of direct competitors or through the companies recognised as industry leaders. In this type of benchmarking, usually, the firms do not intend to share thei... View full abstract»

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  • Selection of R&D projects in a portfolio

    Publication Year: 2000, Page(s):506 - 511
    Cited by:  Papers (3)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (480 KB)

    A method for the analysis, ranking and selection of R&D projects from a portfolio is outlined and demonstrated. It is proposed that an objective multi-criteria decision making method be used to split a portfolio of projects into accept, consider further and reject sub-groups. Next, `the consider further' group is examined using a subjective method, the value creation model. Such an approach al... View full abstract»

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  • Advances in online retailing: towards the convergence of the Internet, wireless, and broadband

    Publication Year: 2000, Page(s):602 - 606
    Cited by:  Patents (2)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (364 KB)

    Research has focused on the characteristics and success factors involved in online retailing enterprises. In this paper, we propose that online retailers and their contemporaries in the brick-and mortar world will have to contend with new technological developments that will revolutionize retailing. These developments include: (a) a marked convergence of the online, wireless, and broadband infrast... View full abstract»

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  • Organizing semiconductor companies for electronic commerce

    Publication Year: 2000, Page(s):213 - 218
    Cited by:  Papers (4)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (580 KB)

    A business model using the Internet channel for world commerce in the semiconductor industry is presented. The electronic media for commerce is found to be crucial to meet customer demands timely and cost-effectively. The strategies to setup an infrastructure for electronic commerce and the potential benefits of electronic commerce for the semiconductor design and manufacturing companies are descr... View full abstract»

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  • Digital subscriber line: leading technology revolutionizing access to the information highway

    Publication Year: 2000, Page(s):453 - 457
    Cited by:  Papers (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (560 KB)

    Digital subscriber line (DSL), a new modem technology currently undergoing mass deployment in North America and parts of Europe, utilizes existing telephone lines, and with over 750 million telephone lines worldwide, copper wires appear to be the infrastructure technology best suited for creating global access to infocommunications services. Copper telephone lines connect libraries, schools, homes... View full abstract»

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  • Knowledge management in the professional services: lessons from functional linguistics

    Publication Year: 2000, Page(s):637 - 641
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (416 KB)

    This paper makes the case that the linguistic discipline of pragmatics is useful in developing the next generation of knowledge management applications, especially in professional disciplines such as legal services, health care, and education. The four classes of knowledge-based software to be considered-agents, browsers, indexes (ontologies), and user models-are assessed by applying basic concept... View full abstract»

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  • Is franchising the future of global manufacture?

    Publication Year: 2000, Page(s):260 - 265
    Cited by:  Papers (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (444 KB)

    While franchising is very common in service industries, it is relatively unknown in manufacture. As manufacturing becomes truly global and companies source materials from around the world, business format franchising offers a viable alternative to more common methods of expansion. This paper presents some of the results of a three-year project assessing the potential of franchising in manufacturin... View full abstract»

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