Proceedings of the Twenty-Fifth Hawaii International Conference on System Sciences

7-10 Jan. 1992

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  • Proceedings of the Twenty-fifth Hawaii international conference on system sciences [front matter]

    Publication Year: 1992, Page(s):i - xiii
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    Freely Available from IEEE
  • Creativity in GDSS: an integration of creativity, group dynamics, and problem solving theory

    Publication Year: 1992, Page(s):277 - 287 vol.4
    Cited by:  Papers (10)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (956 KB)

    Organizationally critical problems are often addressed by groups. GDSS have evolved to support the problem-solving processes of groups in a wide range of decision-making tasks. However, solving particularly unstructured problems (i.e. `wicked problems') often requires creative problem solving approaches which are best executed by individuals. In fact, many aspects of group dynamics detract from, r... View full abstract»

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  • Ambiguity in human communication and the design of computer-mediated-communication systems

    Publication Year: 1992, Page(s):90 - 100 vol.4
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    Unlike physical or biological systems, human social systems are loosely-coupled in nature. Ambiguity and interpretation play important roles in human communication. Language is a key means of creating and maintaining shared realities through consensual processes. Consequently, an understanding of the interpretational nature of social interactions is required for the design of computer-mediated com... View full abstract»

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  • Information characteristics as constraints to innovation

    Publication Year: 1992, Page(s):482 - 491 vol.4
    Cited by:  Papers (1)
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    The characteristics of information inhibit organizational learning cycles which are the processes necessary to develop intelligent organizations. One major thesis is that information is subject to limited appropriability since its exchange is irreversible, its performance is uncertain, and its use does not limit further use. Inappropriability encourages the retention of asymmetric information. Unf... View full abstract»

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  • The role of domain coverage and consensus in a network of learning and problem solving systems

    Publication Year: 1992, Page(s):443 - 453 vol.4
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    As members of a group begin to interact and solve problems, a group schema evolves. This group cognitive structure is the result of realized consensus about and coverage of the problem domain of the group; and it becomes the mechanism by which the group structures and solves problems. The authors describe how a technological agent can be used to control and enhance the evolution of the group schem... View full abstract»

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  • Multiple theoretical perspectives for studying the assimilation of emerging information technologies

    Publication Year: 1992, Page(s):400 - 409 vol.4
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    The paper examines a number of theoretical perspectives that can be used to study the assimilation and impact of emerging information technologies (IT). The authors apply these theoretical perspectives to document image processing (DIP). The paper adopts an emergent perspective, constructing a conceptual framework that can be used to study both the process of implementation and the factors which a... View full abstract»

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  • Rosenbluth International Alliance: information technology and the global virual corporation

    Publication Year: 1992, Page(s):678 - 686 vol.4
    Cited by:  Papers (5)
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    A rapid change in the competitive environment may create an opportunity to use information technology to gain lasting competitive advantage. Often, however, a company will not possess all the resources needed to exploit these opportunities independently, or to do so with sufficient speed to achieve advantage. Under such conditions, companies may choose to cooperate with others to gain access to ne... View full abstract»

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  • Modeling the business via object-oriented techniques

    Publication Year: 1992, Page(s):557 - 567 vol.4
    Cited by:  Papers (2)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (864 KB)

    Information systems architecture (ISA) aims to provide an encompassing and integrated environment for both logical design and physical implementation of information systems. The authors propose a framework of information systems architecture by means of object-oriented techniques. Previous research influencing the design consideration is reviewed. Advantages of using the object-oriented approach i... View full abstract»

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  • The effect of bargaining orientation and communication medium on negotiation

    Publication Year: 1992, Page(s):174 - 184 vol.4
    Cited by:  Papers (3)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (892 KB)

    A controlled experiment was conducted to examine how the use of either audio or text forms of verbal communication, and the presence or absence of visual communication impacts the form, content and outcome of negotiation in a bilateral monopoly task. As hypothesized, a cooperative bargaining orientation and/or an audio mode of communication lead to a higher joint outcome. In addition, dyads whose ... View full abstract»

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  • User evaluations of MIS success: what are we really measuring?

    Publication Year: 1992, Page(s):303 - 314 vol.4
    Cited by:  Papers (11)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (1028 KB)

    Many empirical studies in MIS literature ask users for their evaluations of systems as a measure of IS success. These user evaluations are variously called user attitudes, information satisfaction, MIS appreciation, information channel disposition, value, usefulness, etc. Do all these terms refer to the same underlying construct? If there are different constructs, what are they, and which instrume... View full abstract»

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  • The Minnesota Imaging Project research application for understanding an emerging technology

    Publication Year: 1992, Page(s):410 - 419 vol.4
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (908 KB)

    The Minnesota Imaging Project (MIP) is a joint academic-practitioner research program at the Carlson School of Management. The MIP research team consists of individuals with diverse and significant experience with imaging, supported by group decision support systems (GDSS) technology. The MIP team is implementing a research application as the means to investigate several research issues. The proje... View full abstract»

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  • Observations about consensus seeking in a multiple criteria environment

    Publication Year: 1992, Page(s):190 - 198 vol.4
    Cited by:  Papers (6)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (660 KB)

    The paper reports a case study where two multiple criteria methods were employed to support consensus seeking in groups of student politicians. In the first group the decision-makers (DM) began the session by using the analytic hierarchy process (AHP) for their individual decision support, and later on they sought consensus by comparing their final weightings. In the second group the DMs discussed... View full abstract»

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  • Modelling the process of GSS use: an adaptive structuration perspective

    Publication Year: 1992, Page(s):208 - 219 vol.4
    Cited by:  Papers (6)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (1124 KB)

    Adaptive structuration theory (AST) provides a sound basis from which to study the use of group support systems (GSS). The need for a theoretical approach such as AST is especially urgent because it helps explain the process of GSS use, thereby providing insights into the reasons for inconsistent research results. The paper illustrates the development of a research model based on AST, and reports ... View full abstract»

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  • Combining group facilitation, decision modeling, and information technology to improve the accuracy of group judgment

    Publication Year: 1992, Page(s):232 - 243 vol.4
    Cited by:  Papers (4)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (1244 KB)

    Interacting groups fail to make judgments as accurate as those of their most capable members due to problems associated with both interaction processes and cognitive processing. Group process techniques and decision analytic tools have been used with groups to combat these problems. While such techniques and tools do improve the quality of group judgment, they have not enabled groups to make judgm... View full abstract»

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  • Effectiveness of traditional software metrics for object-oriented systems

    Publication Year: 1992, Page(s):359 - 368 vol.4
    Cited by:  Papers (23)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (668 KB)

    An acceptable measure of software quality must quantify software complexity. Traditional software metrics such as lines of code, software science and cyclomatic complexity are investigated as possible indicators of complexity of object-oriented systems. This research reports the effects of polymorphism and inheritance on the complexity of object-oriented systems are measured by the traditional met... View full abstract»

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  • Mini-track on strategic and competitive information systems

    Publication Year: 1992
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    A discussion is given on the continuing evolution and maturation of the study of strategic and competitive impacts of information technology. In particular, the authors address: What is the impact of information technology on the balance between cooperation and competition? How can technology affect the strategies available to firms, or the structure of firms and industries? How have firms used te... View full abstract»

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  • Software reuse: issues and research directions

    Publication Year: 1992, Page(s):612 - 623 vol.4
    Cited by:  Papers (4)  |  Patents (2)
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    Software reuse has been considered as a means to help solve the software development crisis. The authors survey recent work based on the broad framework of software reusability research, and suggest directions for future research. They address general, technical, and non-technical issues of software reuse, and conclude that reuse needs to be viewed in the context of a total systems approach. They ... View full abstract»

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  • Initial perceptions of professional facilitators regarding GDSS impacts: a study using the grounded-theory approach

    Publication Year: 1992, Page(s):80 - 89 vol.4
    Cited by:  Papers (5)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (884 KB)

    Eight experienced facilitators or process consultants participated in a laboratory study of GDSS use. They were interviewed using an approach consistent with the ground-theory methodology, and their comments and observations subjected to preliminary content analysis. Several areas of substantive concern for GDSS research were identified, and will serve as a basis for a stage two study of facilitat... View full abstract»

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  • Eliciting quality information for software development: an empirical study of the process

    Publication Year: 1992, Page(s):337 - 347 vol.4
    Cited by:  Papers (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (912 KB)

    The success and power of advanced information systems critically depend upon the quality of the information acquired about the knowledge domain. Effective communication between systems analysts and their clients plays a fundamental role in setting the stage for software quality. Effective communication facilitates co-ordination and co-operation. It also establishes mutual understanding and percept... View full abstract»

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  • Extending use of time studies

    Publication Year: 1992, Page(s):60 - 69 vol.4
    Cited by:  Papers (3)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (792 KB)

    `Use-of-time' studies, which have been popularized by H. Mintzberg (1973), have already told us a great deal about managerial and professional groupwork. The author discusses needs to extend use of time methodologies to tell us more. Time methodologies work like this: either an observer watches a manager working or the manager keeps a detailed diary and, for each activity event, a form is filled o... View full abstract»

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  • ODSS and the twilight of the decision support movement: social segmentation and the legacy of infrastructure

    Publication Year: 1992, Page(s):472 - 481 vol.4
    Cited by:  Papers (3)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (924 KB)

    The ODSS concept is new, and pulls into focus and into confusion aspects of the underlying decision support concept. The authors trace this concept's roots to the generalized management-as-decisionmaking (MAD) ideology that grew up following WW II and subsequently came to dominate many aspects of management thought. They liken the MAD movement to the medieval morality play, in both structure and e... View full abstract»

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  • Capturing manager's mental models using Kelly's repertory grid

    Publication Year: 1992, Page(s):435 - 442 vol.4
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    The use of Kelly's repertory grid technique (1955) in capturing the mental models of managers is demonstrated through an application using senior management of a volunteer fire department. The technique itself is explained and its applicability to capturing the constructs used by managers to understand their function is explored. The applicability to the understanding of intelligent organizations ... View full abstract»

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  • Using BVL correlation to validate the effectiveness of an interorganizational system: analysis and statistical modeling

    Publication Year: 1992, Page(s):392 - 399 vol.4
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (648 KB)

    The paper presents the initial stages in an empirical study assessing the effectiveness of an interorganizational information system. The evaluation problem is to validate value benefits to the investing organization that are recaptured from primary effects on customers. Business Value Linkage (BVL) correlation, a statistical evaluation methodology, is employed. Since the data set includes unique ... View full abstract»

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  • An object-based approach to the specification of applications for office support systems

    Publication Year: 1992, Page(s):589 - 598 vol.4
    Cited by:  Patents (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (652 KB)

    The design of a specification methodology for office systems is described. In particular, the authors discuss the desired properties of a computational model upon which a specification methodology for office systems should be based. An overview of ABSL, a specification language that they developed, is presented. The central concept in ABSL is an object which is the principal mechanism for represen... View full abstract»

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  • Baxter healthcare: evolution from ASAP to ValueLink in the hospital supplies marketplace

    Publication Year: 1992, Page(s):666 - 677 vol.4
    Cited by:  Papers (2)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (996 KB)

    The Analytical Systems Automated Purchasing (ASAP) system developed by the American Hospital Supply Corporation (AHSC) in the early 1960s is one of the best-known, most often-cited strategic information systems. However, the knowledge and strategic implications of ASAP are scattered across varying sources. The authors describes ASAP in terms of two general evolutionary phases. The first phase incl... View full abstract»

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