Aesop: A semantic system for autonomic management of end-user service quality

In order to manage the quality of end-user service sessions, the user experience of those sessions and the context in which they are delivered must be captured and understood, and network resource usage must be tuned to ensure user experience matches expectations as closely as possible. Aesop is an autonomic system that uses semantic techniques to assure compliance of service sessions with user expectations. It monitors terminal reports to capture service experience and context knowledge which, when analysed, allows adjustments to be planned and executed that improve service experience. Aesop is inherently model driven; all features are implemented using semantic reasoning, queries and rules, making it applicable to any networking domain. A prototype Aesop system has been applied to monitor and analyse end user services. The prototype has been evaluated on commodity hardware in a real Home Area Network (HAN).