Anatomy of a flame: conflict and community building on the Internet
Franco, V.
Piirto, R.
Hu, H.-Y.
Lewenstein, B.V.
Underwood, R.
Vidal, N.K.
Dept. of Comm., Cornell Univ., Ithaca, NY;
This paper appears in: Technology and Society Magazine, IEEE
Publication Date: Summer 1995
Volume: 14,
Issue: 2
On page(s): 12-21
ISSN: 0278-0097
References Cited: 34
CODEN: ITSMDC
INSPEC Accession Number: 4988272
Digital Object Identifier: 10.1109/44.393044
Current Version Published: 2002-08-06
Abstract
Although some social theorists have predicted that widespread
computer-mediated communication produce utopian communities in
cyberspace, the presence of “flames” and other activities
often perceived as hostile to communal standards raises questions about
whether and how such communities might come to exist. We examine the
anatomy and progress of a particular “flame” that occurred
in a listserv (unmoderated mailing list group) devoted specifically to
the development of online communities (“Free-nets”).
Contrary to existing literature that treats “flames” as
undesirable, we suggest that a “flame” can help communities
identify common values
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