By Topic

Leonardo's Laptop:Human Needs and the New Computing Technologies

Cover Image Copyright Year: 2003
Author(s): Ben Shneiderman
Publisher: MIT Press
Content Type : Books & eBooks
Topics: Computing & Processing
  • Print

Abstract

Ben Shneiderman's book dramatically raises computer users' expectations of what they should get from technology. He opens their eyes to new possibilities and invites them to think freshly about future technology. He challenges developers to build products that better support human needs and that are usable at any bandwidth. Shneiderman proposes Leonardo da Vinci as an inspirational muse for the "new computing." He wonders how Leonardo would use a laptop and what applications he would create.Shneiderman shifts the focus from what computers can do to what users can do. A key transformation is to what he calls "universal usability," enabling participation by young and old, novice and expert, able and disabled. This transformation would empower those yearning for literacy or coping with their limitations. Shneiderman proposes new computing applications in education, medicine, business, and government. He envisions a World Wide Med that delivers secure patient histories in local languages at any emergency room and thriving million-person communities for e-commerce and e-government. Raising larger questions about human relationships and society, he explores the computer's potential to support creativity, consensus-seeking, and conflict resolution. Each chapter ends with a Skeptic's Corner that challenges assumptions about trust, privacy, and digital divides.

  •   Click to expandTable of Contents

    • Full text access may be available. Click article title to sign in or learn about subscription options.

      Frontmatter

      Ben Shneiderman Page(s): i - xiv
      Copyright Year: 2003

      MIT Press eBook Chapters

      This chapter contains sections titled: Contents, Preface, Acknowledgments View full abstract»

    • Full text access may be available. Click article title to sign in or learn about subscription options.

      Inspiration for the new computing

      Ben Shneiderman Page(s): 1 - 20
      Copyright Year: 2003

      MIT Press eBook Chapters

      This chapter contains sections titled: leonardo’s humble start, the old computing gives birth to the new computing, about this book, the skeptic’s corner View full abstract»

    • Full text access may be available. Click article title to sign in or learn about subscription options.

      Unusable at any bandwidth

      Ben Shneiderman Page(s): 21 - 34
      Copyright Year: 2003

      MIT Press eBook Chapters

      This chapter contains sections titled: Unusable interfaces, Getting to the new computing, The skeptic’s corner View full abstract»

    • Full text access may be available. Click article title to sign in or learn about subscription options.

      Unusable at any bandwidth

      Ben Shneiderman Page(s): 35 - 50
      Copyright Year: 2003

      MIT Press eBook Chapters

      This chapter contains sections titled: The quest for universal usability, Coping with technology variety, Accommodating diverse users, Bridging the gap between what users know and what they need to know, The skeptic’s corner View full abstract»

    • Full text access may be available. Click article title to sign in or learn about subscription options.

      New methods, new goals

      Ben Shneiderman Page(s): 51 - 74
      Copyright Year: 2003

      MIT Press eBook Chapters

      This chapter contains sections titled: Methods for achieving user-centered designs, moore’s law reexamined, From ai to ui—artificial intelligence to user interfaces, Guidelines for user-centered designs, Why focus on human-computer interaction?, The skeptic’s corner View full abstract»

    • Full text access may be available. Click article title to sign in or learn about subscription options.

      Understanding human activities and relationships

      Ben Shneiderman Page(s): 75 - 110
      Copyright Year: 2003

      MIT Press eBook Chapters

      This chapter contains sections titled: Why do we use computers?, Four circles of relationships, Four stages of activities, An activities and relationships table, The eyes have it! visual information, Mobility and ubiquity: palmtops, fingertips, infoDoors, webbushes, The skeptic’s corner View full abstract»

    • Full text access may be available. Click article title to sign in or learn about subscription options.

      The new education: E-Learning

      Ben Shneiderman Page(s): 111 - 132
      Copyright Year: 2003

      MIT Press eBook Chapters

      This chapter contains sections titled: why can’t every student earn an a?, Teaching and technology, Applying collect-relate-create-donate, Collect: Gather Information and Acquire Resources, Relate: Work in Collaborative Teams, Create: Develop Ambitious Projects, Donate: Produce Results That Are Meaningful to Someone Outside the Classroom, A science festival scenario, The skeptic’s corner View full abstract»

    • Full text access may be available. Click article title to sign in or learn about subscription options.

      The new commerce: E-Business

      Ben Shneiderman Page(s): 133 - 156
      Copyright Year: 2003

      MIT Press eBook Chapters

      This chapter contains sections titled: Why shouldn’t you get the deal you want?, Opportunities for merchants, Advantages for customers, Personalization and customization, To trust or not to trust, Is There a History That Inspires Trust?, Investigate Patterns of Past Performance, Check References from Past and Current Users, Get Certifications from Third Parties, Are Policies for Privacy and Security Easy to Find, Read, and Enforce?, Is Responsibility Clear?, Seek to Clarify Each Participant’s Responsibilities, Expect Clear Guarantees with Compensation, Look for Dispute Resolution and Mediation Services, the skeptic’s corner View full abstract»

    • Full text access may be available. Click article title to sign in or learn about subscription options.

      The new medicine: e-healthcare

      Ben Shneiderman Page(s): 157 - 182
      Copyright Year: 2003

      MIT Press eBook Chapters

      This chapter contains sections titled: Why should you ever be sick?, Enabling physicians, Empowering patients, A medical scenario, The skeptic’s corner View full abstract»

    • Full text access may be available. Click article title to sign in or learn about subscription options.

      The new politics: E-Government

      Ben Shneiderman Page(s): 183 - 206
      Copyright Year: 2003

      MIT Press eBook Chapters

      This chapter contains sections titled: why shouldn’t you get what you want from government?, Getting what you want from government, Getting the government you want, Open deliberation, the skeptic’s corner View full abstract»

    • Full text access may be available. Click article title to sign in or learn about subscription options.

      Mega-creativity

      Ben Shneiderman Page(s): 207 - 232
      Copyright Year: 2003

      MIT Press eBook Chapters

      This chapter contains sections titled: Leonardo’s creativity, Inspirationalists, structuralists, and situationalists, Three levels of creativity: everyday, evolutionary, revolutionary, A framework for mega-creativity, Integrating creative activities, Consultation through negotiated expectations, An architectural scenario, the skeptic’s corner View full abstract»

    • Full text access may be available. Click article title to sign in or learn about subscription options.

      Grander goals

      Ben Shneiderman Page(s): 233 - 243
      Copyright Year: 2003

      MIT Press eBook Chapters

      This chapter contains sections titled: The old computing and the new computing, The next leonardo, The skeptic’s corner View full abstract»

    • Full text access may be available. Click article title to sign in or learn about subscription options.

      Notes

      Ben Shneiderman Page(s): 245 - 249
      Copyright Year: 2003

      MIT Press eBook Chapters

      This chapter contains sections titled: Chapter 1, Chapter 2, Chapter 3, Chapter 4, Chapter 5, Chapter 6, Chapter 7, Chapter 8, Chapter 9, Chapter 10, Chapter 11 View full abstract»

    • Full text access may be available. Click article title to sign in or learn about subscription options.

      Index

      Ben Shneiderman Page(s): 259 - 269
      Copyright Year: 2003

      MIT Press eBook Chapters

      Ben Shneiderman's book dramatically raises computer users' expectations of what they should get from technology. He opens their eyes to new possibilities and invites them to think freshly about future technology. He challenges developers to build products that better support human needs and that are usable at any bandwidth. Shneiderman proposes Leonardo da Vinci as an inspirational muse for the "new computing." He wonders how Leonardo would use a laptop and what applications he would create.Shneiderman shifts the focus from what computers can do to what users can do. A key transformation is to what he calls "universal usability," enabling participation by young and old, novice and expert, able and disabled. This transformation would empower those yearning for literacy or coping with their limitations. Shneiderman proposes new computing applications in education, medicine, business, and government. He envisions a World Wide Med that delivers secure patient histories in local languages at any emergency room and thriving million-person communities for e-commerce and e-government. Raising larger questions about human relationships and society, he explores the computer's potential to support creativity, consensus-seeking, and conflict resolution. Each chapter ends with a Skeptic's Corner that challenges assumptions about trust, privacy, and digital divides. View full abstract»

    • Full text access may be available. Click article title to sign in or learn about subscription options.

      References

      Ben Shneiderman Page(s): 251 - 257
      Copyright Year: 2003

      MIT Press eBook Chapters

      Ben Shneiderman's book dramatically raises computer users' expectations of what they should get from technology. He opens their eyes to new possibilities and invites them to think freshly about future technology. He challenges developers to build products that better support human needs and that are usable at any bandwidth. Shneiderman proposes Leonardo da Vinci as an inspirational muse for the "new computing." He wonders how Leonardo would use a laptop and what applications he would create.Shneiderman shifts the focus from what computers can do to what users can do. A key transformation is to what he calls "universal usability," enabling participation by young and old, novice and expert, able and disabled. This transformation would empower those yearning for literacy or coping with their limitations. Shneiderman proposes new computing applications in education, medicine, business, and government. He envisions a World Wide Med that delivers secure patient histories in local languages at any emergency room and thriving million-person communities for e-commerce and e-government. Raising larger questions about human relationships and society, he explores the computer's potential to support creativity, consensus-seeking, and conflict resolution. Each chapter ends with a Skeptic's Corner that challenges assumptions about trust, privacy, and digital divides. View full abstract»