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This book contends that accessing and browsing information and communication are multidimensional and consequential aspects of the information user's entire experience and of general human behavior. Problems in information creation, processing, transmittal, and use often arise from an incomplete conceptualization of the "information seeking" process, where information seeking is viewed as the intentional finding of specific information. The process has traditionally been considered to begin with some kind of search query and end with some kind of obtained information. That, however, may be only the last, most easily observable--and perhaps not even primary--stage of a complex sequence of activities.This book reviews related theory, research, practice, and implications from a wide range of disciplines. It also analyzes converging forms of information, including mass media, online information services, the Internet and World Wide Web, libraries, public spaces, advertisements, and organizational communication. Extensive case studies illustrate the theoretical material.
MIT Press eBook Chapters
| Quick Abstract | Full Text: PDF
This chapter contains sections titled: Half Title, Title, Copyright, Contents, Tables and Figures, Preface View full abstract»
This chapter contains sections titled: Accessing Information and Communication, Browsing Information and Communication, General Approach View full abstract»
This book contends that accessing and browsing information and communication are multidimensional and consequential aspects of the information user's entire experience and of general human behavior. Problems in information creation, processing, transmittal, and use often arise from an incomplete conceptualization of the "information seeking" process, where information seeking is viewed as the intentional finding of specific information. The process has traditionally been considered to begin with some kind of search query and end with some kind of obtained information. That, however, may be only the last, most easily observable--and perhaps not even primary--stage of a complex sequence of activities.This book reviews related theory, research, practice, and implications from a wide range of disciplines. It also analyzes converging forms of information, including mass media, online information services, the Internet and World Wide Web, libraries, public spaces, advertisements, and organizational communication. Extensive case studies illustrate the theoretical material. View full abstract»
This chapter contains sections titled: Library Studies, Information Science, Information Society, Mass Communication, Organizational Communication, Economics of Information, Summary View full abstract»
This chapter contains sections titled: Conceptualizations of Information, Conceptualizations of Access to Information, Facets of the Information-Seeking Process, Mediation and Technology, Mediation and Technology, Summary View full abstract»
This chapter contains sections titled: Unique Aspects Across Research Literatures, A Preliminary Framework of Access View full abstract»
This chapter contains sections titled: The Pilot and Primary Case Studies, The Initial Framework, Follow-Up Case Study: Framework Refinement View full abstract»
This chapter contains sections titled: Frequencies and Examples, Addressing the Research Questions, Summary and Conclusions View full abstract»
This chapter contains sections titled: Research Methods, Frequencies and Examples, Summary of Follow-up Study Distributions, Amy's Story, The Refined Framework of Access View full abstract»
This chapter contains sections titled: Research Questions, Limitations of the Study, Synthesis of Elements of a Framework of Access to Information View full abstract»
This chapter contains sections titled: Library User Studies, End-User Computing and Information Science, Consumer Research, Audience Research, Organizational Research—Environmental Scanning, Organizational Research—Informal Communication, Environmental Planning and Architectural Design, Summary View full abstract»
This chapter contains sections titled: Behavioral Characteristics, Motivational Characteristics, Cognitive Characteristics, Cognitive Characteristics, Contextual Factors, Models and Examples View full abstract»
This chapter contains sections titled: Data, Analysis Methods and Procedures View full abstract»
This chapter contains sections titled: Dimensions of Browsing, Taxonomy of Browsing, Using the Browsing Taxonomy, Discussion View full abstract»
This chapter contains sections titled: Looking for a Specific Item, Looking for Some Things with Common Characteristics, Keeping Up-to-Date, Keeping Up-to-Date, Keeping Up-to-Date, Summary View full abstract»
This chapter contains sections titled: A Model of the Browsing Process, Summary of Outcomes, The Refined Framework of Browsing View full abstract»
This chapter contains sections titled: Accessing Information and Communication, Browsing Information and Communication, Conclusion View full abstract»
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