Implementation of a wiki-based Information and Communication System for Academia Europaea

In recent years, online collaboration tools such as wikis have experienced a tremendous expansion. Their success and popularity is due to their simple and efficient content creation facilities. Moreover, the formatting syntax is basically easy to learn allowing users to easily create and edit web content and thus share knowledge with each other. Despite these advantages, the content creation process is still obscure if authors belong to a computer inexperienced user group. In this paper we present our experiences, challenges, and problems with a specific application of a wiki-based system called the Academia Europaea Information and Communication System. Furthermore, key solutions for bypassing user interaction barriers are discussed throughout this paper.