Evaluating cross-organizational ERP requirements engineering practices: a focus group study

This focus group study presents our first validation of practices for engineering the coordination requirements in cross-organizational Enterprise Resource Planning (ERP) projects. The study evaluates 13 practices addressing a variety of coordination aspects crucial to ERP projects. These practices are results in previously published research publications by the first author. The practices are formulated in response to practitioners' needs at ERP adopting organizations. The proposed practices have now reached the stage where we need some independent feedback as to the extent to which they fit the realities of practitioners. We perform this validation by means of a qualitative research approach, namely the focus group method. Current software engineering literature provides few examples of using focus groups in the evaluation of good software development practices. Because of this, providing reflections on our focus-group-based validation experiences will be of value to both the research community and practitioners.