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Collaborative discussion and decision-support in a manufacturing organization

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3 Author(s)
da Silva, A.M. ; Inst. of Comput., Univ. Estadual de Campinas, Sao Paulo, Brazil ; Bonacin, R. ; Baranauskas, M.C.C.

Most work activities in organizations involve problem discussion, interpretation and decision-making. Literature has shown that an understanding of the nature of groups and their organizational work context is essential to the designs of systems to support these activities. Andon is a CSCW (Computer-Supported Cooperative Work) system, designed to support discussion during problem-solving processes in a manufacturing organization. This paper addresses the reuse of results from participatory techniques applied to the Andon interface design to propose an artificial agent structure aimed at improving decision-making in workgroups

Published in:

Computer Supported Cooperative Work in Design, The Sixth International Conference on, 2001

Date of Conference:

2001