By Topic

Aspects of communication in companies' Internet-WWW presentation

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

3 Author(s)
Zdravkovic, V. ; Gavle Univ., Sweden ; Nadalv, C. ; Riv, L.

This research is concerned with communication aspects in business. It is targeted mostly towards service management, in all kind of business, not just service related business. We have tested different aspects of communication between customer and company through the Internet. During the project 500 companies' Internet locations have been tested. In this work we report the results for 250 major companies. This research found many weak points and problems in company-customer communications, and therefore in the relationship between then

Published in:

Management of Innovation and Technology, 2000. ICMIT 2000. Proceedings of the 2000 IEEE International Conference on  (Volume:2 )

Date of Conference:

2000