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Probing the relationship between qualitative and quantitative performance measures for voice-enabled telecommunication services

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5 Author(s)
Narayanan, S. ; AT&T Labs., Florham Park, NJ, USA ; Subramaniam, M. ; Stern, B. ; Hollister, B.
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The relationship between objective speech recognition performance measures and perceived performance is analyzed and modeled using data obtained from a voice-dialing service trial with 798 participants. The ability of these models for predicting user perception and overall demand for such voice-enabled services is discussed

Published in:

Acoustics, Speech and Signal Processing, 1998. Proceedings of the 1998 IEEE International Conference on  (Volume:6 )

Date of Conference:

12-15 May 1998

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