Skip to Main Content
This chapter provides insights to help you manage change within conservative organizations. The case focuses on the challenges on making a paradigm shift to agile methods. The message is that either you will have to manage the changeover or it will manage you. The Federal Aviation Administration (FAA) is trying to modernize its en route air traffic control (ATC) system for installation in air route traffic control centers (ARTCCs) throughout the country. One technical observation is included for your consideration. It seems that software engineering professionals have been striving for years to find ways to deal with increasing complexity. As part of their search, they have borrowed, without knowing it, abstraction techniques from the field of systems engineering and uniquely applied them to the field of software engineering.