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A model for evaluating QoE of mobile Internet services

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4 Author(s)
Yi Luo ; School of Information and Communication Engineering, Beijing Laboratory of Network System Architecture and Convergence, Beijing University of Posts and Telecommunications Beijing, China ; Guochu Shou ; Yihong Hu ; Zhigang Guo

In recent years, with the increasingly intense competition in mobile Internet services, both network operators and application developers pay more and more attention to Quality of Experience (QoE). However, there is no universal QoE evaluation model and method for mobile Internet services. In this paper, we propose a universal QoE model and evaluation method for mobile Internet services from a mobile application perspective. The QoE value obtained through our model is the overall subjective feelings of end-users for a mobile application in specific network, instead of simple “Excellent” or “Good”.

Published in:

Wireless Personal Multimedia Communications (WPMC), 2012 15th International Symposium on

Date of Conference:

24-27 Sept. 2012