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MobileWorks: Designing for Quality in a Managed Crowdsourcing Architecture

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6 Author(s)
Anand Kulkarni ; MobileWorks and University of California, Berkeley ; Philipp Gutheim ; Prayag Narula ; David Rolnitzky
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Online labor marketplaces offer the potential to automate tasks too difficult for computers, but don't always provide accurate results. MobileWorks is a crowd platform that departs from the marketplace model to provide robust, high-accuracy results using three new techniques. A dynamic work-routing system identifies expertise in the crowd and ensures that posted work completes within a bounded time with fair wages. A peer-management system helps prevent wrong answers. Last, social interaction techniques let best workers manage and teach other crowd members. This process allows the crowd to collaboratively learn how to solve new tasks.

Published in:

IEEE Internet Computing  (Volume:16 ,  Issue: 5 )