The Challenge of Meeting Users' Requirements of a Mobile Accounting Information System

Due to the rise of adoption of mobile technologies, a New Zealand based firm proposed an interest in extending their online accounting service to a mobile channel. While there is awareness in extending online accounting to mobile devices there is scarce empirical research examining the user requirements and challenges associated with the development of mobile accounting applications. This paper present a research project comprised of two phases: the first phase aimed to elicit users' mobility requirements of an existing online accounting system, while the second phase investigates the extent to which each requirement elicited in the first phase was able to be incorporated by the partner company development team during the development of a mobile accounting application. The paper concludes with a summary of the findings and recommendations for future research.