Development of a face-to-face meeting capture and indexing process

A face-to-face (F2F) meeting capture and indexing process could provide an internal feedback mechanism so that results can be monitored against change interventions decided at product lifecycle management (PLM) or performance development review (PDR) meetings. It could also assist people who do not currently have the knowledge or authority to act on what was discussed to share and reflect on the F2F meeting content after the event. In this paper a prototype is described in use with the continuous improvement Plan-Do-Check-Act (PDCA) cycle as a proof-of-concept in BAE Systems. More work should be completed to make the captioning of the F2F meeting content automatic or semi automatic. The presentation of the content in the groupware webpage may also be developed so that there is easier navigation. It would also be useful to have the variables that influence the profitability of the products to be displayed on the webpage so that changes can be tracked against business performance.