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There exist three main tasks in housing management including housing and basic equipment maintenance management, environment management and safety management, which form the multitasking principal-agent relation between the owner and the property service enterprise. Based on the overall utility of property service, when the owner delegate property service enterprise with those tasks respectively, the optimal incentive of each task is independent with each other. However, when there is only one enterprise in charge of those tasks, the incentive would change with task costs varying interdependently. The establishment of the model will help the owner to take different incentive measures for different tasks, and realize the “win-win” between the owner and property service enterprise.
Date of Conference: 7-9 May 2010