By Topic

Analysis of the potential for organizational interoperability improvement in local government

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

2 Author(s)
Dias, G.P. ; ESTGA/GOVCOPP, Univ. of Aveiro, Aveiro, Portugal ; Narciso, T.

In this article we present an analysis of the potential for organizational interoperability in a cluster of local government in Portugal consisting of the City Council, the Land Registry Office and the Tax Office of Portalegre. Based on an exhaustive survey of procedures we identified the direct and indirect interactions between these three agencies and measured the rate of organizational interoperability and the potential for improving organizational interoperability. These two quantities were defined within the scope of the research work that is described in the article. We also present a set of proposals that will, in the short and medium term, significantly improve organizational interoperability in the cluster. The results obtained allow affirming the relevance of organizational interoperability in the context of e-government initiatives.

Published in:

Information Systems and Technologies (CISTI), 2010 5th Iberian Conference on

Date of Conference:

16-19 June 2010