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Balancing the need to expand financial service while reducing staffing levels by utilizing end-user microcomputer systems

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2 Author(s)
Annis, R.J. ; Coll. of St. Francis, Joliet, IL, USA ; Holton, J.W.

The authors describe how staffing levels at a major three-hospital medical center were reduced over 37% while new services such as case-mix management, micro costing and databases were implemented. It is shown how the use of microcomputer end-user systems significantly reduced staffing costs while at the same time allowing expansion and improvement of financial services

Published in:

System Sciences, 1989. Vol.IV: Emerging Technologies and Applications Track, Proceedings of the Twenty-Second Annual Hawaii International Conference on  (Volume:4 )

Date of Conference:

3-6 Jan 1989