IEEE.org| IEEE Xplore Digital Library| IEEE Standards| IEEE Spectrum| More Sites

Cart (Loading....) | Create Account | 

Close category search window
Author Searchbeta |  Advanced Search  |  Preferences |  Search Tips  |  More Search Options  
 
Browse Conference Publications > Service Systems and Service M ... Help

Nine Doctrines of Service Productivity

Full Text Sign-In or Purchase

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing! close button
puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

2 Author(s)
Xiaoqing Bian ; Nankai Univ., Tianjin ; Jincheng Zhang

As the difference between service and product in essence, it is of great difficulty to define service productivity in academia and practice and many people have arguments on this issue. Based on a lot of desk research, this research summaries the study of previous literatures, analyzes the concept of service productivity, provides nine doctrines in three categories, and explores the background and defects of each doctrine.

Published in:
Service Systems and Service Management, 2007 International Conference on

Date of Conference: 9-11 June 2007

Page(s):
1 - 6
E-ISBN :
1-4244-0885-7
Print ISBN:
1-4244-0885-7
INSPEC Accession Number:
9808661
Conference Location :
Chengdu
Digital Object Identifier :
10.1109/ICSSSM.2007.4280102
Product Type:
Conference Publications

IEEE Account

Purchase Details

Profile Information

Need Help?


IEEE Advancing Technology for Humanity About IEEE Xplore | Contact | Help | Terms of Use | Nondiscrimination Policy | Site Map | Privacy & Opting Out of Cookies

A not-for-profit organization, IEEE is the world's largest professional association for the advancement of technology.
© Copyright 2013 IEEE - All rights reserved. Use of this web site signifies your agreement to the terms and conditions.