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Dynamic help: automated online documentation

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6 Author(s)
Young, D. ; Georgia Inst. of Technol., Atlanta, GA, USA ; Smith, C.G. ; Washecheck, M.G. ; Wolven, R.
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Dynamic Help is an automatable, non-interactive system of context-sensitive, state-specific online user documentation. It explains currently active objects and user procedures when called. This paper presents the theory of Dynamic Help, reports an automation experiment that shows that Dynamic Help is intrinsically more efficient to provide than other forms of online documentation, reports user tests that verify Dynamic Help messages make a program usable without training, and discusses a set of developer's tools (a Dynamic Help Generator) currently under development

Published in:
Systems Integration, 1992. ICSI '92., Proceedings of the Second International Conference on

Date of Conference: 15-18 Jun 1992

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