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This article presents positive steps that can be taken to reduce spam, junk mail and unsolicited phone calls. It begins by explaining where the companies get your personal details in the first place. It then offers advice on how to prevent this and what to do concerning companies currently contacting you. Depending on the medium, there are different strategies you can take. For telephone calls, contact the Telephone Preference Service; for email the Direct Marketing Association; and for mail the Information Commissioner.