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Conduction rules of conduction transformation in decision-making of service management

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3 Author(s)
Bin He ; Sch. of Econ. & Manage., Guangdong Univ. of Technol., Guangzhou, China ; Yan Qiu ; Xiaoyin Chen

Based on extension logic, this paper discusses the conduction rules of conduction transformations that occur in decision-making of service management. Thirteen conduction rules about conduction transformations are proposed. And the calculation of conduction effect of service tactics is studied as well.

Published in:

Services Systems and Services Management, 2005. Proceedings of ICSSSM '05. 2005 International Conference on  (Volume:2 )

Date of Conference:

13-15 June 2005