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Critical failure factors of information system projects in Chinese enterprises

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2 Author(s)
Yongyi Shou ; Coll. of Manage., Zhejiang Univ., Hangzhou, China ; Ying Ying

Information technologies and information systems play an increasingly important role in gaining and sustaining competitive edge for enterprises. A large quantity of Chinese enterprises endeavored to establish or upgrade their information systems. However, the failure rate of such projects remains high in China. There have been a large number of analyses of critical factors of information system projects in the literature, and this paper attempts to categorize the critical failure factors mentioned in the literature and to do a questionnaire survey accordingly. The survey is conducted in Zhejiang Province of China, to understand which failure factors are perceived as the most influential by the respondents.

Published in:

Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.  (Volume:2 )

Date of Conference:

13-15 June 2005