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Recently a requirements analyst told me that be was far too busy to read anything except technical books and articles; after all, isn't that how we improve our skill? But requirements are concerned with much more than technical solutions, and building successful products depends on being able to broadly view the world and the people in it. You can improve your ability to communicate by reading as much as you can about diverse subjects. The author explains how this exogenous attitude enhances our systems requirements skills.
Date of Publication: Nov.-Dec. 2003