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In today's competitive climate, enterprises must strive for maximum responsiveness and adaptive capability to stay abreast of complex interactions among customers, suppliers, manufacturers, markets, and other elements of their businesses. For several years, firms have used the sense-and-respond paradigm for monitoring and managing business solutions. Called S&R for short, this method, as popularized by Stephan Haeckel, is a way to institutionalize the virtue of adaptivity (1999). A new breed of platforms and tools that use the S&R paradigm to enhance business performance management are making it possible to build an effective decision-making process into an enterprise's software and equipment.
Date of Publication: Sept.-Oct. 2005