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Towards knowledge-sharing and learning in virtual professional communities

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9 Author(s)
Bieber, M. ; New Jersey Inst. of Technol., Newark, NJ, USA ; Goldman-Segall, R. ; Hiltz, S.R. ; Il Im
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This paper describes a program of research designed to understand how knowledge-sharing and learning can be supported in virtual communities. To conduct this research, we propose the development of a series of knowledge sharing tools and procedures followed by a rigorous evaluation of the use of these tools in real virtual community environments. The paper starts with a brief examination of relevant theory in knowledge management and learning. This leads to a comprehensive set of research questions. To investigate these questions, we next propose a set of tools for supporting collaboration, knowledge sharing and learning for distributed communities. Evaluation is also a vital element of this research.

Published in:

System Sciences, 2002. HICSS. Proceedings of the 35th Annual Hawaii International Conference on

Date of Conference:

7-10 Jan. 2002