Business-process oriented delivery of knowledge through domain ontologies

We briefly promote the idea of possible IT support business-process oriented knowledge management (BPOKM) and sketch some basic approaches to achieve this goal. Then we describe the DECOR (Delivery of context-sensitive organisational knowledge) project, which develops, tests, and consolidates methods and tools for BPOKM. In the DECOR project, three end-user environments serve as test-beds for validation and iterative improvement of innovative approaches to build: (i) knowledge archives organised around formal representations of business processes to facilitate navigation and access, (ii) active information delivery services which offer the user in a context-sensitive manner helpful information from the knowledge archive, and (iii) methods for an organisation analysis from the knowledge perspective, required as supporting methods to design and introduce the former two systems Finally we present the basic modules of the DECOR toolkit.