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Cooperation as a communication process

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2 Author(s)
Kotowicz, J.-P. ; Univ. de Paris-Sud, Orsay, France ; Briffault, X.

The actors of a company must collaborate in an efficient way to achieve the common purposes of the company (the Project). Therefore, they must have competencies, manage and produce knowledge, perform tasks, and communicate between them; all that in an environment permanently evolving. The methods and tools of work organization can benefit from new technologies of the communication to return these more effective adaptations. This system will be a major constituent element of companies memories. A new type of software will be then necessary to disambiguate, to facilitate, to structure and to allow complex searches in the exchanges arising among actors of a cooperative socio-technical system. We thus propose a system of communication mediation and of memories companies management, based on a multi-agent architecture. This architecture allows a use adapted to the “professional” activities of tool users associated to the various levels of language treatment

Published in:

Computer Supported Cooperative Work in Design, The Sixth International Conference on, 2001

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