Design and development of a flexible workflow supply chain system

This paper attempts to suggest a methodology for the design and development of a flexible workflow supply chain (FWSC) system for achieving flexibility to cope with unexpected changes. In particular, a multi-agent approach, which provides the capability to meet the requirement of a FWSC system, is proposed. Such a system is characterized by its capability to cope with the increasing complexity setting of organizations and markets, providing effective information exchange between business partners. The methodology for the design and development of a workflow agent is also covered in this paper. This paper is concerned with the suggestion of a multi-agent methodology, which is able to enhance the effectiveness in terms of the information flow in a supply chain, thereby providing more alternatives and ideas for those researchers who are interested in this field of study.