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Designing user-centered Web applications in Web time

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1 Author(s)
Hammar Cloyd, M. ; Broadbase Software, Boulder, CO, USA

As designers struggle to develop Web applications “in Web time,” they are under the added pressure of delivering usability. The author describes her company's successful transformation to user-driven processes for designing e-commerce applications. She also offers strategies for introducing human factors methods into a reluctant development organization

Published in:

Software, IEEE  (Volume:18 ,  Issue: 1 )