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Using different communication media in requirements negotiation

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4 Author(s)
Herlea Damian, D.E. ; Dept. of Comput. Sci., Calgary Univ., Alta., Canada ; Eberlein, A. ; Shaw, M.L.G. ; Gaines, B.R.

Contrary to traditional wisdom, the authors found that, when it comes to requirements negotiations, groups meeting face-to-face perform no better than those using video conferencing and computer support. Furthermore, their study identified a particular distributed group configuration that significantly improved performance and was more conducive to negotiations than face-to-face meetings

Published in:

Software, IEEE  (Volume:17 ,  Issue: 3 )