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Design issues for individual online public services

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1 Author(s)
Lapro, L.J. ; DITSE, Delft Univ. of Technol., Netherlands

The article discusses design models that can be used when setting up innovative, public orientated government services. We postulate two typical ideal models, integration and fragmentation, and describe two cases to illustrate the differences and the design problems to be expected with these approaches

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Database and Expert Systems Applications, 2000. Proceedings. 11th International Workshop on

Date of Conference: