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Using cost of software quality for a process improvement initiative

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3 Author(s)
Demirors, O. ; Inf. Inst., Middle East Tech. Univ., Ankara, Turkey ; Yildiz, O. ; Selcuk Guceglioglu, A.

Process improvement in the manufacturing sector traditionally starts with calculation of: cost of quality. The cost of quality calculation enables identification of the weakest links of the process that requires immediate attention, prioritization of improvement tasks and establishment of a baseline for these tasks. In the software field, process improvement initiatives usually leave out the cost of quality calculations. The authors report on a case study concerning the utilization of cost of software quality as an initiator for software process improvement in a public software development organization

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Euromicro Conference, 2000. Proceedings of the 26th  (Volume:2 )

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