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Using learning styles in software documentation

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1 Author(s)
Delanghe, S. ; 9 Record Rd., Emsworth, UK

The author suggests that minimal manuals don't appeal to everyone, and that these nonminimalists can be identified and catered to. He identifies different type of learners and how they learn. For example, dynamic learners would be impatient with direct instruction, would probably ignore the instruction, and just experiment. Focused learners are likely to be highly responsive to an authoritative coach. Contemplative learners insist that instructors provide evidence for their claims. Rigorous learners would respond well to thoroughly prepared instruction, but not to ad-hoc sessions. After instruction, they would want to be given a chance to work out the process by themselves. Finally, the author presents a list of techniques, based on learning style preferences, that might help writers engage their audience

Published in:

Professional Communication, IEEE Transactions on  (Volume:43 ,  Issue: 2 )

Date of Publication:

Jun 2000

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