Cart (Loading....) | Create Account
Close category search window
 

The enabling states approach: designing usable telecommunications services

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

4 Author(s)
Byerley, P. ; Standard Elektrik Lorenz, Pforzheim, Germany ; May, J. ; Whitefield, A. ; Denley, I.

Unless it is possible to use a broadband communications terminal for directly engaging in the tasks and activities which are important to the user (without the necessity of learning complex skills like those required to operate today's workstations) uptake will be restricted and usage will be inefficient. The enabling states approach, which distinguishes between the users' goal tasks, the states of the communication system which enable the performance of those tasks, and the enabling tasks required to create such enabling states, is described. The intention is to improve usability (and hence both uptake and usage) by designing interfaces that automatically identify and create the appropriate enabling states, allowing the user to concentrate on goal tasks rather than the enabling tasks. The approach is illustrated and discussed in the context of integrated broadband communication systems

Published in:

Selected Areas in Communications, IEEE Journal on  (Volume:9 ,  Issue: 4 )

Date of Publication:

May 1991

Need Help?


IEEE Advancing Technology for Humanity About IEEE Xplore | Contact | Help | Terms of Use | Nondiscrimination Policy | Site Map | Privacy & Opting Out of Cookies

A not-for-profit organization, IEEE is the world's largest professional association for the advancement of technology.
© Copyright 2014 IEEE - All rights reserved. Use of this web site signifies your agreement to the terms and conditions.