By Topic

A groupware tool to support participatory business process reengineering

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$33 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

3 Author(s)
E. Z. Mouro ; Inst. Mil. de Engenharia, Rio de Janeiro, Brazil ; M. R. S. Borges ; C. R. Garcez

Companies normally hire external consultants to carry our their business process re-engineering. While this can be simple and low-cost, most reengineering projects with this approach have failed. A low level of workers' involvement with a consequent resistance to changes, and a continuous dependency on external consultants are the main drawbacks. We developed a tool based on an alternative approach to BPR, where company workers play an active and important role in re-design of the organization's processes in a cooperative style. The paper describes a CSCW tool for the third phase of the PAWS method that is responsible for increasing the alternatives and decides on a solution to the improvement of a business process

Published in:

String Processing and Information Retrieval Symposium, 1999 and International Workshop on Groupware

Date of Conference:

1999