Cart (Loading....) | Create Account
Close category search window
 

The BT intranet: information by design

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

3 Author(s)
Norris, M. ; Networks & Inf. Syst., British Telecom, UK ; Muschamp, P. ; Sim, S.

British Telecom's intranet hosts an array of information products that are an integral part of the way its employees do business. The article presents a glimpse of how BT uses concepts like media engineering to develop usable and maintainable information products-information by design. The BT intranet supports several information products that are now an everyday part of business within BT: the desktop directory not only supplies contact information, but also shows where people fit into the organization; a validated software site contains packages that have been tested and approved for use within the company; administrative services, such as expense claims, can be filled out and validated automatically as they flow through the organization, removing much of the manual work; internal news and guidance documents are posted on the intranet; and proposals for research and development projects, including their subsequent approval and delivery record, are recorded and tracked by an online system. Other documents provide details of the company's systems architecture, training programs, internal job vacancies, standards activities, and business strategy. We describe two applications of particular interest-a company-sponsored degree program and an engineering project data exchange site

Published in:

Computer  (Volume:32 ,  Issue: 3 )

Date of Publication:

Mar 1999

Need Help?


IEEE Advancing Technology for Humanity About IEEE Xplore | Contact | Help | Terms of Use | Nondiscrimination Policy | Site Map | Privacy & Opting Out of Cookies

A not-for-profit organization, IEEE is the world's largest professional association for the advancement of technology.
© Copyright 2014 IEEE - All rights reserved. Use of this web site signifies your agreement to the terms and conditions.