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Cognitive work analysis and the analysis, design, and evaluation of human-computer interactive systems

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1 Author(s)
Sanderson, P. ; Sch. of Inf. Technol., Swinburne Univ. of Technol., Hawthorn, Vic., Australia

This paper provides a short conceptual and visual introduction to some of the basic principles of cognitive work analysis (CWA). CWA is an approach to the analysis, design, and evaluation of human-computer interactive systems-particularly of complex, high-technology sociotechnical systems. The paper also introduces the following five symposium papers, which provide detailed examples of CWA being used in research at the Swinburne Computer-Human Interaction Laboratory (SCHIL) at University of Illinois at Urbana-Champaign (UIUC), and at Defence Science and Technology Organisation (DSTO AMRL)

Published in:

Computer Human Interaction Conference, 1998. Proceedings. 1998 Australasian

Date of Conference:

30 Nov-4 Dec 1998