By Topic

Evaluating the usefulness and the ease of use of a Web-based inspection data collection tool

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

2 Author(s)
Laitenberger, O. ; Fraunhofer Inst. for Exp. Software Eng., Kaiserslautern, Germany ; Dreyer, H.M.

Software tools can only be effective if users accept them. Investigating user acceptance requires a model explaining people's attitudes and behaviour as well as reliable and valid measurement instruments. This paper applies Davis' (1989) technology acceptance model (TAM) and its questionnaire-based measurement instrument for evaluating a newly developed Web-based inspection data collection tool (WIPS) from a user's perspective. TAM postulates that two particular user beliefs, usefulness and ease of use, predict tool usage and, thus, tool acceptance quite well. To investigate this and to assess the usefulness and ease of use of WIPS, we performed an experiment with computer science students as subjects. Our experimental results confirmed the reliability and the validity of the TAM and its questionnaire. Moreover WIPS received high ratings for both TAM determinants. These results, together with the fact that usefulness was correlated to self-predicted future usage, explain why most of our subjects preferred WIPS over paper-based forms for inspection data collection. The reliability and validity of the TAM questionnaire is not limited to inspection tools, but applies to the user acceptance evaluation of tools and techniques in general. We demonstrate this with data from an experiment we performed in an industrial setting with professional software developers to evaluate different inspection techniques

Published in:

Software Metrics Symposium, 1998. Metrics 1998. Proceedings. Fifth International

Date of Conference:

20-21 Nov 1998