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Communication metrics for software development

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2 Author(s)
Dutoit, Allen H. ; Inst. fur Inf., Tech. Univ. Munchen, Germany ; Bruegge, B.

Presents empirical evidence that metrics on communication artifacts generated by groupware tools can be used to gain significant insight into the development process that produced them. We describe a test-bed for developing and testing communication metrics, a senior-level software engineering project course at Carnegie Mellon University, in which we conducted several studies and experiments from 1991-1996 with more than 400 participants. Such a test-bed is an ideal environment for empirical software engineering, providing sufficient realism while allowing for controlled observation of important project parameters. We describe three proof-of-concept experiments to illustrate the value of communication metrics in software development projects. Finally, we propose a statistical framework based on structural equations for validating these communication metrics

Published in:

Software Engineering, IEEE Transactions on  (Volume:24 ,  Issue: 8 )