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Discussion databases: a framework for design

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1 Author(s)
Hawryszkiewycz, I.T. ; Sch. of Comput. Sci., Univ. of Technol., Sydney, NSW, Australia

The paper describes the role of discussion databases in knowledge intensive organizations. It first outlines discussion database structures and their role in processing tacit knowledge and reducing it to explicit form. It stresses the need for discussion structures that follow organizational norms and describes ways of achieving this by using customizable components. It describes ways of identifying such components through scenarios for tacit knowledge processing. The approach is illustrated with examples.

Published in:

Database and Expert Systems Applications, 1998. Proceedings. Ninth International Workshop on

Date of Conference:

28-28 Aug. 1998