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Toward a technology for organizational memories

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5 Author(s)
Abecker, A. ; DFKI, Kaiserslautern, Germany ; Bernardi, A. ; Hinkelmann, K. ; Kuhn, O.
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To meet the growing need for enterprise-wide knowledge management, the authors have developed and fielded a three-layered model for processing knowledge. This article shows how their organizational memory serves as an intelligent assistant and deals with both formal and non-formal knowledge elements in a task-oriented fashion

Published in:

Intelligent Systems and their Applications, IEEE  (Volume:13 ,  Issue: 3 )