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Where's the Rigor in the Field of Usability Analysis?

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2 Author(s)
Bias, R.G. ; Univ. of Texas at Austin, Austin, TX, USA ; Hoffman, R.

Usability is a property of devices (interfaces, work methods, software, and so on) but it's also a field-and some would say it's a profession. Here, we examine the concept of usability from the standpoint of human-centered computing. Manifestly, the two should be quite closely related. The principles of HCC that have been explored in this department dictate a prime goal for intelligent technology: It must be useful, understandable ... and usable.

Published in:

Intelligent Systems, IEEE  (Volume:28 ,  Issue: 6 )