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Information exchange and use in GSS and verbal group decision making: effects of minority influence

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4 Author(s)
A. R. Dennis ; Dept. of Manage., Georgia Univ., Athens, GA, USA ; K. M. Hilmer ; N. J. Taylor ; A. Polito

The purpose of this study was to investigate the effects of GSS use on the exchange and use of information in group decision making under two conditions: when there was and was not a majority/minority split of opinion in the group. When there was a distinct majority/minority groups using a GSS exchanged more information, made better decisions, and took no more time than when they did not use a GSS. In the uniform treatment where there was no majority/minority, groups using a GSS exchanged more information but made worse decisions, and took more time than when they did not use a GSS

Published in:

System Sciences, 1997, Proceedings of the Thirtieth Hawaii International Conference on  (Volume:2 )

Date of Conference:

7-10 Jan 1997