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Language and ergonomics

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1 Author(s)
Broadbent, D.E. ; Department of Experimental Psychology, University of Oxford, Oxford OX1 3UD, England

The instructions for operating or maintaining a machine may be just as important for the user as the design of the machine itself. One way of phrasing an instruction may be successful, and another not. A number of suggestions on the best way to word instructions can be found in experiments which compare different grammatical forms.

Published in:

Professional Communication, IEEE Transactions on  (Volume:PC-21 ,  Issue: 1 )