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Tangible and Screen-Based Interfaces for End-User Workflow Modeling

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6 Author(s)
Boden, A. ; Fraunhofer FIT, Univ. of Siegen, Siegen, Germany ; Dörner, C. ; Draxler, S. ; Pipek, V.
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Bridging the gap between business needs and IT solutions is a major challenge in service-oriented computing, and recent research emphasizes the importance of including end users in service-based application development. An analysis of two different approaches - tangible and screen-based versions of tools - demonstrates how users can participate in the development of technical workflow models based on their perception of business processes.

Published in:

Software, IEEE  (Volume:31 ,  Issue: 4 )