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Retrieving Product Features and Opinions from Customer Reviews

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3 Author(s)

A new methodology based on language models retrieves product features and opinions from a collection of free-text customer reviews about a product or service. The proposal relies on a language-modeling framework that can be applied to reviews in any domain and language provided with a minimal knowledge source of sentiments or opinions (that is, a minimal seed set of opinion words).

Published in:

Intelligent Systems, IEEE  (Volume:28 ,  Issue: 3 )

Date of Publication:

May-June 2013

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